Shipping policy

Shipping And Handling

UK Mainland
Goods are normally shipped within 24 hours of receipt:

Carriage on most orders is charged at £4.99 and £4.00 for lightweight orders (UK mainland only excluding Ireland, IOW, channel islands). This is a tracked courier service and a signature will be required upon delivery. Within the UK you can expect delivery 1 working day after despatch. Orders are usually despatched on the same day of order and at least within 3 working days, if for any reason we cannot ship your items within this time we will contact you by the method provided. For your security goods cannot be left without a signature or with a neighbour, if you may not be available to accept your delivery please consider using an alternative, IE a workplace address.

When ordered separately some smaller items are eligible for standard postage via royal mail charged at £3.50 this depends on the value, size and type of item ordered. When delivered by standard post the delivery is not tracked and no signature is required.

If you would prefer to collect your items please call us on 01235 812993 and we will take your order manually over the phone.

Note: Some items including aerosols are prohibited from standard post.  

IOW, Ireland, N.I, Channel islands, Scottish Highlands
Your location will be listed when you reach the checkout. Please select the appropriate rate from the options at check out.

USA
All customers in the United States visit our dedicated U.S site based in LA: www.napierusa.com

Europe
We deliver to all European countries, simply select your country from the dropdown menu at the checkout area and the carriage charge will be calculated for your location.

Rest of World
Carriage to other locations vary. We ship to most destinations worldwide, all European countries and rest of world. Simply select your country from the drop down menu at the checkout area and the shipping charge will be calculated for you. If your location is not listed, email sales@napieruk.com and we will get back to you with a shipping quote.